"We cannot thank you enough for the expert advice you gave us.

Our 1993 Infiniti J30 was in an accident and was later declared a total loss by Progressive, our insurer. After giving us the usual run-around regarding my vehicle's Actual Cash Value, which they determined was $3,400, our research found that the ACV was more like $5,200. You gave us some sample letters to submit to Progressive that we modified for our particular situation. Shortly after submitting this they sent a "We goofed" letter with a new offer of $4,500—$1,100 more than their first offer. The additional money helped us buy a beautiful 2000 Audi A6 2.7T! And, you were the first stop we made after picking up the car to make sure it had never been involved in an accident.

I should also mention that your professionalism, integrity and friendliness have made us feel right at home when our insurer did nothing of the sort. Thank you again!"

Scott and Ginger Ritshie

"I wanted to thank Consumer Collision Services for providing the information and support so I could handle my insurance company.

My wife had a wreck in our one-year-old 2001 Honda Accord. My insurance company valued the loss at $6100 and refused to pay anymore. With the help of Collision Monitoring, I was able to get my insurance company to agree to total the vehicle."

Thanks,
Craig Curtis

"We would like to express our gratitude to Consumer Collision Services. On October 30,2002 my husband had bought the truck he was wanting, a 2003 Chevrolet Silverado 2500 HD 4-door 4-wheel drive. Not even 4
payments later on March 15, 2003, we were involved in an accident. To our misfortune, the at-fault driver had no insurance, and neither did the owner of the car. We then had to turn to our own insurance provider whom we trusted to handle our claim. Suddenly, we were looking
at our $34,000 vehicle that needed almost $20,000 in repairs.To our disbelief our own insurance company was going to fix our truck. We were completely unaware of our rights and agreed to let the insurance company fix our vehicle. To our great fortune, before any work was started, we heard about Consumer Collision Services. We explained our situation and were given all the necessary information to convince the insurance company to total our vehicle. Thank you for saving us from driving our
family around in an unsafe/poorly repaired truck. And thank you for saving us from paying the new truck price on a wrecked truck."

The Mitchell family
Van, Victoria, Amber, and Brooke